Introducing our new team

Due to continued success and growth, Byworth Boilers introduces a new team to support its strategic vision to deliver more efficient, innovative and sustainable products and services.

The new leadership team will notably reflect the strategic importance of the company’s interaction with its customers and its ambition for constant innovation and change.

Our new team will comprise of the following:

  • John Hirst, Head of Sales, will oversee all sales functions which include product sales in both the UK and overseas, as well as our Training and Spares departments/divisions,
  • Jason Atkinson, Head of Technical and Product Development, will ensure our products and services are sector leading, whilst providing technical guidance,
  • Craig Woodman, Head of Outside Operations, will oversee our site installations and commissioning operations, as well as boiler repair work,
  • Richard Leeming, Head of Service, will manage our entire service offerings throughout the UK and Ireland,
  • Matt Child joins the team as Head of Finance.

Rob Baldwin and Gavin Hindle complement the team as Head of Production and Head of Contracts whilst performing their wider duties on the Board of Directors.

John Hirst began his successful career back in 2004 when he obtained “The Lincoln Electric CoVE Award for Welding Apprentice of the Year 2004/2005”. He went on to work at an engineering solutions company on commercial contracts throughout the UK.
Since his time at Byworth, John has acquired a unique underpinning knowledge of the industry, from his natural progression throughout the business. Having started in 2007 as a coded welder, to joining the sales team in 2013, John has a holistic view from steel plate to completed, onsite boiler-houses. This fresh approach/perspective has played an integral part in the enhanced customer experience that Byworth are delivering.

Jason Atkinson came through Byworth’s apprenticeship scheme and completed his electrical qualifications by 2010. This put him in good stead for the next 3 years which he spent commissioning new boiler plant at customer sites, along with other aftercare services as an Electrician/Service Engineer. Since then he has had a major role in the product development and ongoing sustainability of Unity, Byworth’s flagship control system. Unity has achieved exceptional results and won numerous awards including the prestigious Queen’s Award for Enterprise in Innovation. He continues to be a major influence in Byworth’s New Product Development initiatives, which includes running extensive R&D works. Having the first-hand knowledge of what it takes to come through an apprenticeship and go on to contribute to the company’s overall strategic goals and visions, Jason has led our apprenticeship scheme since 2014. His approach to maintaining a high level of personal engagement and interaction with our apprentices ensures the utmost guidance and support is given to developing a talented workforce for Byworth or any other employer.

Craig Woodman joined us from his family-owned company, Boiler Engineering, where he was Managing Director, which Byworth acquired back in 2016. Boiler Engineering had been servicing steam boilers across Scotland and Northern England for over 40 years. During that time, Craig built a strong relationship with Byworth where they leaned upon one another for each other’s expertise. Craig brought with him an extremely high standard of service where he consistently surpasses customer expectations with his technical knowledge and aftercare relationships.

Richard Leeming joined Byworth in 2017 as Regional Service Manager. Prior to this, his breadth of experience within the HVAC and facilities sectors includes Service Engineer roles through to managing entire teams. He carries technical abilities to understand and meet changing customer requirements; this is married with a flair for leadership and a compassion to drive his team forward.
Due to these characteristics, Richard went on to become Byworth’s Operations Manager where he has implemented effective, progressive schemes. He has developed plans that are guaranteed to enhance our service offerings to existing and new customers alike.

Matt Child holds Fellow status at the Association of Chartered Certified Accountants and has experience in all accounting functions with particular strengths in risk management and forecasting.

Gavin Hindle comments:

The breadth of experience, the leadership qualities, and values of this team give me a high degree of confidence in our ability to lead Byworth through the next phase of our strategic journey, with a stronger focus on our customers’ requirements and our innovative approach.  The team has been shaped – both in terms of the people and the allocation of responsibilities – with a view to ensuring that we will work and act collectively as one team to define and execute the Companies priorities, together with our employees and stakeholders.

Revealed: What’s Happening at the #Jointheinnovators Company!?

A £2m+ factory extension, new equipment set to reduce processing time, a record-breaking month of orders and redefining our service functions…
…Byworth Boilers have been heavily investing in the future…

With an increased demand for our products and services, Byworth are taking action to ensure we deliver great customer experiences and services that create value.

By late 2017, Byworth recognised the need to increase it’s manufacturing capacity and capabilities. The new production facility has been designed to offer leaner manufacturing processes with enhanced customer areas for meetings, factory tours and formal managerial & operator training courses.

This latest extension will be the 10th land and building investment that Byworth has undertaken in its 50-year history. It will take a year overall to complete.

Byworth’s Production Director, Rob Baldwin is seen here by the extension with Sutcliffe’s Project Manager, Adrian who is overseeing the works

Empowering Our People

Production Director, Rob Baldwin and Production Programmer, Jamie Crawford recently went to Messer’s factory in Germany. The purpose of the visit was to see Byworth’s new CNC plasma/profile cutter in action and witness its first demo cuts as part of the factory acceptance test.

The made-to-order machine was an easy decision for Rob and Jamie when considering their options. Jamie commented:

“Our other two machines were made by Messer and we’ve had a really good history with them.
“Our current machine is slower due to the oxyfuel cutting element, where it travels between 350mm per minute – 450mm per minute; however, the new one travels somewhere in the region of 2metres per minute.”

Rob Baldwin comments:

“It’s important to involve and empower our people in these decisions – they’re the experts after all. This approach has always generated the best results and returns for us and subsequently our customers”.

Factory acceptance test on the new Omnimat at Messer’s factory

Record-Breaking Month

In July, Byworth experienced a record month of new boiler sales. Byworth continues to have clear vision and goals where strong communication, the ability to build relationships with others, and a desire to learn are all vital in customer engagement. Byworth achieves client goals by having a sales force of highly committed, ambitious individuals that exhibit authenticity.

John Hirst, Sales Manager, comments:

“A record month for new boiler sales is not only a fantastic achievement for our Sales Department but also a testament to the wider Byworth team; such an achievement does not come easily. This is an exciting time to be working in this industry – we look forward to new and exciting times ahead.”

The ever-popular Yorkshireman boiler has a typical efficiency of around 95% (based on nett calorific values)

Service and Maintenance Operations

Preparations are well underway to enhance how our service and maintenance functions of the business operate and support the increased business growth and customer base alike.

To allow us to react more efficiently to customer requests, Byworth have carried out the recruitment of new engineers nationally. Additionally, a new cloud-based service management software package is in the latter stages of implementation.

Our service and outside operations teams have been further strengthened in the last year with the purchase of new vehicles, which include bespoke racking systems that hold critical spare parts and service materials.

We recognise that the customer’s experience should not stop following their purchase of a new boiler, and that peak operating efficiency and reliability is of equal paramount.

What’s next:

Furthermore, we understand our customers require more flexible services which is why our future developments are sure to excite and benefit our existing and new customers. Stay tuned (later in the year) to discover how we will achieve this…

Richard Leeming, Operations Manager said:

“Customers need an efficient and cost-effective aftercare package when they purchase a new boiler. Over the years we have maintained boilers through their entire lifecycle, our overall aim is to keep the customer’s asset reliable and efficient and offer an entire package that provides value.” 

Craig Woodman, Operations Manager also commented on the developments:

“Being agile and responding to environmental changes is essential to our business. We enjoy being at the forefront of digital transformation and making it easier to pass our knowledge and experience on to the customer. We strive to maintain long-standing relationships with all our stakeholders.”

Here we see commissioning upgrade work carried out by our service team. New dual fuel burner replaced an old gas/aerosol burner and a new boiler control panel complying to BG01. The burner will see significant fuel and power savings for the customer with a VSD fan, 10:1 turndown and NOx emissions well below the required MCPD level
Byworth’s vans are kitted out to an extremely high standard with bespoke racking systems to ensure we deliver optimum services

Our Commitment

At Byworth, we create products that focus on minimising their environmental impacts when in use, whilst maximising their contribution to industry through efficiencies. By leveraging our engineering talent and capability, we can deliver more efficient products and services and unlock exciting business opportunities to our partners.

Gavin Hindle, Projects Director comments:

“The company’s ever-evolving brand and culture are what makes us stand out. All our investments are a testament to our #jointheinnovators DNA, whereby we adopt a culture of relentless change and innovation whilst ultimately putting our customers’ needs and our products at the centre of everything we do.”

In June 2019, Byworth continued to push the boundaries with one of the largest waste-heat steam boilers’ that we’ve built to date. With a weight of 84 tonnes when in operation and an output of 20 tonnes per hour of steam, it’s seen here (image above) leaving our factory before landing in its final destination at a leading plant-based ingredients company.

Want to discover more about our products and services or to arrange a factory visit? Get in touch today

Call us +44 (0)1535 665225
Email sales@byworth.co.uk

#jointheinnovators 

Yorkshire – Born ‘n’ bred

Today we celebrate Yorkshire day!

Yorkshire is special to all of us here at Byworth. It’s part and parcel of our heritage.
Our flagship product range the Yorkshireman & Yorkshireman2 even celebrates this great County.
Our industrial hot water boiler range plays tribute as well with our products, the Fellsman and Dalesman.

Watch some of the team at Byworth and discover what their favourite things about Yorkshire are…

 

Byworth Gives Kids a Taste of Industry

Byworth Boilers is helping school students learn about industrial environments

Recently, Byworth had 2 visits from Riddlesden St Marys Primary School, with their Year 5 classes.

The visit had some affiliation with their current curriculum, whereby they are learning about the different elements and their states; liquid to gas etc. so learning about steam boilers offered some relevance.

At Byworth, we recognise how important it is to encourage the young crowd to step inside the industry and open their eyes to the possibilities of a career in manufacturing.

Rob Baldwin, production director at Byworth Boilers, says:

“It’s a great opportunity to inspire the next generation about the exciting and rewarding careers in manufacturing and engineering.”

We look forward to welcoming more students to Byworth, as we continuously endeavour to give something back to our local communities.

 

Meet Teresa Kendall

Introducing Our New Training & Spares Sales Assistant

We interviewed our new Training & Spares Sales Assistant, Teresa Kendall, so we could get to know her a little better…turns out – she’s got a couple of surprises!

What’s your background?

I come from a customer service background, primarily in shops. My last job was actually working for an accountancy firm.

What do you do at Byworth?

My role is ‘Training and Spares Sales Assistant’ which involves both customer service and admin responsibilities over the two departments.

What is something boiler operators or managers have to deal with that you want to help with? How do you understand your clients’ problems, and what’s your approach to helping them?

We help our clients become competent in operating boiler systems; which is essential to the duty of care of their fellow employees, but also to the longevity and efficiency of their boiler plant.

When building a new relationship with our customers, we first need to understand what type of training they need… For example, they may be new to boiler operation and so would only need fundamental training without any formal exams.

Often, customers are not aware that they actually need 6 months prior experience working on industrial boilers before they are eligible to attend and complete the BOAS course and qualification. We help them understand what’s required in building their evidence packs which they need to complete with their applications.

What have you learnt about the role so far?

That I knew nothing about boilers! – When I was asked, “do you know anything about steam?” – I responded, “it comes out of a kettle!” – now I know that it is used in practically everything, from food production to furniture production to medical sterilisation!

What’s the best thing you’re working on right now?

The most interesting is the courses and the people that attend them – learning their different roles and industries.

What are your plans for your role in the upcoming months?

I’m planning on attending our 2-day fundamental course and the BG04 water treatment course to help me better understand. Then eventually I’ll sit the BOAS course, because the more I learn, the more I’ll be able to help our customers and offer them the best possible training experience.

What do you like about working at Byworth?

The people, the atmosphere, it’s very friendly.

Above: Teresa getting ready for a biker’s day out

What do you like to do in your spare time?

My partner rides bikes so I love going on biker days out.
I walk a lot because I have 2 dogs.

Tell us an interesting fact about yourself?

One of my dogs is a Northern Inuit, and he was bred from the same people whose dogs feature in the Game of Thrones tv series.

What are the values that drive you?

Spending quality time with my family.

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Looking for specific training courses?
Why not give us a ring and ask to speak to Teresa…she’ll be happy to help answer your questions or guide you through what best suits your needs.

Or send any enquiries directly to
– training@byworth.co.uk
 – spares@byworth.co.uk

 

 

Byworth Takes Home the Product of the Year Award

We were delighted to have been finalists for The Association of Electrical and Mechanical Trades (AEMT) ‘Product of the Year’ Award…

…but to actually win last week at the awards evening was a testament to our pioneering boiler control system, Unity’s achievements.

Discover how Unity accomplishes such industry success for a vast range of manufacturers 

Well done and thank you to all the team at Byworth for the joint effort in Unity’s continuous development that makes awards like this possible!

Explore our customers’ stories who have ‘joined the innovators‘ after employing advanced technology in their boiler plant with Unity…

Awards Evening

AEMT-AwardsAEMT-Awards

AEMT-Awards

Putting yourself in your customers’ shoes…

Dave Chapman completes BOAS

It’s always good to put yourself in your customers’ shoes…

…And our resident Training Supervisor, Dave Chapman, has done just that. He recently undertook the BOAS course and exams to gain a better understanding of what our candidates experience when completing the challenging boiler operative courses themselves.

Having passed with flying colours, we all congratulate Dave here at Byworth!

Dave’s delighted upon achieving his BOAS accreditation. He comments:

“It’s relatively easy to organise a course but now I’ve sat through one, I really appreciate a lot more how nervous it actually gets when taking these exams – especially since the last time I did an exam was 20 years ago!”

Dave is now even more well-equipped than ever to continue delivering an excellent service to our customers.

 

Boiler Water Treatment Training

Introducing our brand new course!

Did you know?…
…”Poor or inadequate boiler water treatment has been shown to be the cause of 95% of all boiler failures. Often this is a result of poor management of the water treatment regime by whoever is collectively deemed responsible.”
– BG04 Guide, ICOM & CEA

That’s why Byworth have decided to carry out boiler water treatment training.

If you’re interested, please view our Boiler Water Treatment – Course Leaflet

 

  • Understand why YOU need to implement correct boiler water treatment
  • Discover what can happen when you have poor water treatment measures in place
  • Discover how our training course will ensure you apply best practice in boiler water treatment at your plant

 

 

Contact us to book your training today

View our other training courses 

Byworth Pledges to Get Data Right

Byworth Boilers today announces its commitment to getting Data Right, by joining a pledge led by The Chartered Institute of Marketing (CIM) which urges organisations to take action on the critical issue of responsible management of customer data.

Getting Data Right

Recent research by CIM revealed 92% of the UK public does not understand how marketers and organisations use their personal information and half of all consumers (57%) do not trust an organisation to use their data responsibly.

Data is essential for organisations to reach the right audience, in the right way, at the right time. Yet CIM’s research shows people are nervous about sharing personal data – fears of data breaches, recent scandals and misuse has them on high alert.

Equally, with new General Data Protection Regulation (GDPR) legislation coming into effect in May 2018, getting data right will also become a legal imperative – making it even more crucial for businesses to get their house in order now.

Joining CIM’s Data Right pledge, shows we are taking data management seriously and is a sign of our commitment to improving standards and re-building customer trust.

Byworth pledges to do four things to get Data Right:
  • Be clear – we will tell our customers how we will use their data
  • Show the benefits – we will explain the many positive benefits of data collection to our customers
  • Show respect– we will make sure trust, honesty and transparency are at the heart of the relationship between us and our customers
  • Be in the know – we will continually familiarise ourselves with the dos and don’ts of data rights, the law, such as the upcoming changes due to new GDPR legislation, and best practice

Chris Daly, Chief Executive of The Chartered Institute of Marketing, comments: In today’s customer-led world, getting Data Right is a business critical issue. Whilst our research reveals trust is low and the public is being bombarded with data, two-thirds (67%) of the public actually said they would share more personal information if organisations were more open about how they will use it. 

“Businesses have a responsibility to their customers to be transparent, respectful and clear about how they use their personal information. Not only is this best data practice, but it ultimately will help their consumers feel more confident and enjoy the benefits of sharing more personal data.

“But until businesses step up and show their commitment to best practice, they risk alienating their customers and damaging their brand. We need to act now and this is why we are asking organisations to take the Data Right pledge, to commit to showing greater respect and accountability to their customers.”

We’re MCPD ready. Are you?

From December 2018, the Medium Combustion Plant Directive requires all new boilers rated between 1 and 50MW comply with strict new emission limits for NOx, SOx, and particulates.

For steam users, that means approximately between 1.3 and 66t/hr.

The MCPD will also affect existing plant from 2025 or 2030 depending on size.

We’ve been prepared for a while, but are you?

Do you know:

• If your NOx, SOx, and exhaust gas particulates are under the Emission Limit Values?
• How to measure a mixture of plant?
• What the ELV’s are for your area?
• How this affects you if you’re thinking about replacing a burner on an existing boiler or replacing the whole package?

Worried?  Don’t be.

To help you prepare, Byworth are conducting FREE OF CHARGE boiler plant audits to help you understand if your plant will meet these regulations.
Our audit includes recommendations to bring your boiler in line with the new regulations if not fully compliant already.

If you would like to take advantage of this great opportunity, please submit your contact details below and reference the MCPD audit in the message box of the contact form..