Byworth Gives Kids a Taste of Industry

Byworth Boilers is helping school students learn about industrial environments

Recently, Byworth had 2 visits from Riddlesden St Marys Primary School, with their Year 5 classes.

The visit had some affiliation with their current curriculum, whereby they are learning about the different elements and their states; liquid to gas etc. so learning about steam boilers offered some relevance.

At Byworth, we recognise how important it is to encourage the young crowd to step inside the industry and open their eyes to the possibilities of a career in manufacturing.

Rob Baldwin, production director at Byworth Boilers, says:

“It’s a great opportunity to inspire the next generation about the exciting and rewarding careers in manufacturing and engineering.”

We look forward to welcoming more students to Byworth, as we continuously endeavour to give something back to our local communities.


Meet Teresa Kendall

Introducing Our New Training & Spares Sales Assistant

We interviewed our new Training & Spares Sales Assistant, Teresa Kendall, so we could get to know her a little better…turns out – she’s got a couple of surprises!

What’s your background?

I come from a customer service background, primarily in shops. My last job was actually working for an accountancy firm.

What do you do at Byworth?

My role is ‘Training and Spares Sales Assistant’ which involves both customer service and admin responsibilities over the two departments.

What is something boiler operators or managers have to deal with that you want to help with? How do you understand your clients’ problems, and what’s your approach to helping them?

We help our clients become competent in operating boiler systems; which is essential to the duty of care of their fellow employees, but also to the longevity and efficiency of their boiler plant.

When building a new relationship with our customers, we first need to understand what type of training they need… For example, they may be new to boiler operation and so would only need fundamental training without any formal exams.

Often, customers are not aware that they actually need 6 months prior experience working on industrial boilers before they are eligible to attend and complete the BOAS course and qualification. We help them understand what’s required in building their evidence packs which they need to complete with their applications.

What have you learnt about the role so far?

That I knew nothing about boilers! – When I was asked, “do you know anything about steam?” – I responded, “it comes out of a kettle!” – now I know that it is used in practically everything, from food production to furniture production to medical sterilisation!

What’s the best thing you’re working on right now?

The most interesting is the courses and the people that attend them – learning their different roles and industries.

What are your plans for your role in the upcoming months?

I’m planning on attending our 2-day fundamental course and the BG04 water treatment course to help me better understand. Then eventually I’ll sit the BOAS course, because the more I learn, the more I’ll be able to help our customers and offer them the best possible training experience.

What do you like about working at Byworth?

The people, the atmosphere, it’s very friendly.

Above: Teresa getting ready for a biker’s day out

What do you like to do in your spare time?

My partner rides bikes so I love going on biker days out.
I walk a lot because I have 2 dogs.

Tell us an interesting fact about yourself?

One of my dogs is a Northern Inuit, and he was bred from the same people whose dogs feature in the Game of Thrones tv series.

What are the values that drive you?

Spending quality time with my family.


Looking for specific training courses?
Why not give us a ring and ask to speak to Teresa…she’ll be happy to help answer your questions or guide you through what best suits your needs.

Or send any enquiries directly to



Byworth Takes Home the Product of the Year Award

We were delighted to have been finalists for The Association of Electrical and Mechanical Trades (AEMT) ‘Product of the Year’ Award…

…but to actually win last week at the awards evening was a testament to our pioneering boiler control system, Unity’s achievements.

Discover how Unity accomplishes such industry success for a vast range of manufacturers 

Well done and thank you to all the team at Byworth for the joint effort in Unity’s continuous development that makes awards like this possible!

Explore our customers’ stories who have ‘joined the innovators‘ after employing advanced technology in their boiler plant with Unity…

Awards Evening



Putting yourself in your customers’ shoes…

Dave Chapman completes BOAS

It’s always good to put yourself in your customers’ shoes…

…And our resident Training Supervisor, Dave Chapman, has done just that. He recently undertook the BOAS course and exams to gain a better understanding of what our candidates experience when completing the challenging boiler operative courses themselves.

Having passed with flying colours, we all congratulate Dave here at Byworth!

Dave’s delighted upon achieving his BOAS accreditation. He comments:

“It’s relatively easy to organise a course but now I’ve sat through one, I really appreciate a lot more how nervous it actually gets when taking these exams – especially since the last time I did an exam was 20 years ago!”

Dave is now even more well-equipped than ever to continue delivering an excellent service to our customers.


Boiler Water Treatment Training

Introducing our brand new course!

Did you know?…
…”Poor or inadequate boiler water treatment has been shown to be the cause of 95% of all boiler failures. Often this is a result of poor management of the water treatment regime by whoever is collectively deemed responsible.”
– BG04 Guide, ICOM & CEA

That’s why Byworth have decided to carry out boiler water treatment training.

If you’re interested, please view our Boiler Water Treatment – Course Leaflet


  • Understand why YOU need to implement correct boiler water treatment
  • Discover what can happen when you have poor water treatment measures in place
  • Discover how our training course will ensure you apply best practice in boiler water treatment at your plant



Contact us to book your training today

View our other training courses 

Byworth Pledges to Get Data Right

Byworth Boilers today announces its commitment to getting Data Right, by joining a pledge led by The Chartered Institute of Marketing (CIM) which urges organisations to take action on the critical issue of responsible management of customer data.

Getting Data Right

Recent research by CIM revealed 92% of the UK public does not understand how marketers and organisations use their personal information and half of all consumers (57%) do not trust an organisation to use their data responsibly.

Data is essential for organisations to reach the right audience, in the right way, at the right time. Yet CIM’s research shows people are nervous about sharing personal data – fears of data breaches, recent scandals and misuse has them on high alert.

Equally, with new General Data Protection Regulation (GDPR) legislation coming into effect in May 2018, getting data right will also become a legal imperative – making it even more crucial for businesses to get their house in order now.

Joining CIM’s Data Right pledge, shows we are taking data management seriously and is a sign of our commitment to improving standards and re-building customer trust.

Byworth pledges to do four things to get Data Right:
  • Be clear – we will tell our customers how we will use their data
  • Show the benefits – we will explain the many positive benefits of data collection to our customers
  • Show respect– we will make sure trust, honesty and transparency are at the heart of the relationship between us and our customers
  • Be in the know – we will continually familiarise ourselves with the dos and don’ts of data rights, the law, such as the upcoming changes due to new GDPR legislation, and best practice

Chris Daly, Chief Executive of The Chartered Institute of Marketing, comments: In today’s customer-led world, getting Data Right is a business critical issue. Whilst our research reveals trust is low and the public is being bombarded with data, two-thirds (67%) of the public actually said they would share more personal information if organisations were more open about how they will use it. 

“Businesses have a responsibility to their customers to be transparent, respectful and clear about how they use their personal information. Not only is this best data practice, but it ultimately will help their consumers feel more confident and enjoy the benefits of sharing more personal data.

“But until businesses step up and show their commitment to best practice, they risk alienating their customers and damaging their brand. We need to act now and this is why we are asking organisations to take the Data Right pledge, to commit to showing greater respect and accountability to their customers.”

We’re MCPD ready. Are you?

From December 2018, the Medium Combustion Plant Directive requires all new boilers rated between 1 and 50MW comply with strict new emission limits for NOx, SOx, and particulates.

For steam users, that means approximately between 1.3 and 66t/hr.

The MCPD will also affect existing plant from 2025 or 2030 depending on size.

We’ve been prepared for a while, but are you?

Do you know:

• If your NOx, SOx, and exhaust gas particulates are under the Emission Limit Values?
• How to measure a mixture of plant?
• What the ELV’s are for your area?
• How this affects you if you’re thinking about replacing a burner on an existing boiler or replacing the whole package?

Worried?  Don’t be.

To help you prepare, Byworth are conducting FREE OF CHARGE boiler plant audits to help you understand if your plant will meet these regulations.
Our audit includes recommendations to bring your boiler in line with the new regulations if not fully compliant already.

If you would like to take advantage of this great opportunity, please submit your contact details below and reference the MCPD audit in the message box of the contact form..

The Importance of Being Earnest (ly Trained)

It is that time of year again where many companies are either trying to spend their current budget or planning for the coming year.

Is formal boilerhouse training part of your thoughts? Is it even on your radar?

Many companies I come across know they need the training, and even though they put it at the forefront, it somehow gets lost among the many daily business operations. Eventually, it is forgotten about.

Well, I urge you not to put it on the backburner. I hope this article will put training back on your radar and this is why…

Training for boiler house operations is usually based on safety – after all, pressurised vessels could go bang without a good maintenance programme in place. A great deal of training looks at this as the focal point, however, what is not often mentioned is most accidents are in actual fact a result of falling from a height, rather than a failure of equipment. Yet the image shown to the right is what most people see in the media.

Car manufacturers mention safety but do not splash pictures of damaged cars all over and the same can be said for the boiler manufacturers. It is the job of third-party organisations through media to show these images such as the police promoting safe driving.

Instead, I want to discuss downtime and efficiencies. My philosophy has always been that it is the 1 percent’s that truly count, the small things which take very little time that can have great implications on costs.

Checking the hot well temperature, looking at the flue gas temperature, making sure the TDS levels are correct, keeping the blowdowns to the correct levels and most importantly ensuring the water treatment is right for your boiler. These are some of the small things that can be done regularly to increase operational efficiency and reduce any risk of failure.

At a recent CEA conference it was said that 95% of all boiler failures are water treatment related. Ensuring yours is correct is of paramount importance.

Of course there are pieces of equipment that can help with overall efficiencies but these tend to be site and process related in terms of savings against cost. The only way across ALL sites to gain those precious 1 percent savings is through the competence of the operators and managers.

As an approved CEA training provider, Byworth Boilers run a number of courses to suit most needs ranging from fundamental training for the novices to full BOAS accreditation for the more experienced operator and manager.

If you are not certain of your legal standing, if you want a tailored approach to training or if you simply need a little bit of advice please do not hesitate to contact me, Dave Chapman on 01535 665225.