Steam Boiler Manufacturing Careers

Reports to – Head of Service

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Overview:

The Service Coordinator is responsible for the day-to-day smooth running of our field service team. Working with a number of other coordinator's to ensure our customers receive the very best service levels for both planned and reactive callouts. Reporting to the Head of Service, based in our Keighley office.

Responsible For:

·         Reactive, Planned and Commissioning workloads  

·         Inbound and outbound customer enquiries 

·         General departmental administration 

·         Warranty Processing

Key Duties:

·         Review and manage engineer schedules, work reports and part requirements. 

·         Provide quotations and create follow up visits as required.

·         Ensure customer enquiries are delt with in a timely manner and manage their expectations.

·         Support with the processing of engineer timesheets.

·         Issue RAM’s when required well in advance of the commencement of work.

·         Proactively advising customers when routine maintenance is required.

·         Work with other departments to support other workstreams such as Projects and Warranty. 

·         Compile reports for both internal and external customers.

·         Liaise with suppliers, internal spares team and warehouse to ensure that parts are delivered before engineer attendance.

·         Deal with customer complaints and escalate where appropriate.

Candidate Profile

·         You must be an organised, hardworking individual who enjoys a challenge, works well in a team and on their own. Being part of a dynamic team means you must be able to deal well with change.

·         You must be computer literate with the ability to quickly adapt to new software packages.

·         A people person, you should have excellent communication skills and preferably have customer service experience dealing with people face to face or by telephone in a fast-paced environment.

·         Experience of working in an engineering environment is an advantage, but not compulsory.

·         A good working knowledge of current Microsoft 365 packages is essential.

The Package

Salary: The salary will be reviewed based on the knowledge and experience of the individual

Hours: Monday to Thursday 8:30 – 17:00, Friday 08:30 – 16:15 with 45 minutes break per day

22 days annual leave, plus Bank Holidays (accumulating +1 day for every 5 years of service)

Company pension with 4% employer contributions

Corporate work wear & PPE

Perkbox access for discounts and Flexi Points

Private healthcare scheme available through Bupa

Reports to Byworth Boilers Hire

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Overview

Byworth Boiler Hire Limited are the UK’s leading hirer of industrial steam and hot water boilers.  The company hires boilers to many market sectors including food and drinks manufacturers, hospitals, pharma and petrochem companies.  

Based in Keighley, West Yorkshire, the company has enjoyed steady growth for many years, and it is because of this expansion that we have the following vacancy.

Responsibilities:

Supporting the hire boiler operations by carrying out:

• Answering incoming telephone calls
• Control of all contract documents
• Receiving and chasing up weekly boiler check logs from customers
• Raising / sending engineers job details
• Booking accommodation for engineers / drivers
• Update Boiler / ancillary certification data base

Contract documentation:

• Contracts to send to customer for signing
• Delivery/Collection notes
• End of Hire documentation
• Checking essential documents are signed and returned
• Distributing documents to colleagues
• Maintaining contract files 
• Process weekly log sheets of boiler checks returned from customers and highlighting any concerns
• Chase up customers who haven’t returned their log sheets

Person Specification:

• Friendly, professional and helpful telephone manner for both incoming and outgoing calls.

• Good communication skills both verbal and written.

• Administration experience in a sales, service or engineering environment.

• Good working knowledge of Microsoft 365 – SharePoint, Outlook, Word, Excel (use of basic formulas), Teams.

• Good organisational skills to ensure no vital parts of the administrative process are missed.

The hours of work are 9:00am to 3:00pm with 30 mins lunch Monday to Friday, although this could be slightly flexible.

The Package

Salary: The salary will be reviewed based on the knowledge and experience of the individual

Hours: Monday to Friday 09:00 – 15:00 with 30 minutes lunch break per day,  although this could be slightly flexible.

Company pension with 4% employer contributions

Corporate work wear & PPE

Perkbox access for discounts and Flexi Points

Private healthcare scheme available through Bupa

Holidays are on a pro rata basis 

  If the role is of interest or you have questions, contact careers@byworth.co.uk

The role is permanent after probationary period and there could be a possibility of this becoming a full-time role in the future. 

Reports to Commercial Director

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Overview:

The Contracts Manager role is a pivotal role in how Byworth Boilers Ltd deliver capital equipment projects associated with steam and hot water boilers and associated equipment.

You will work closely with the following internal and external stakeholders daily:

External:

• B2B Customers/Clients
• Client Consultants
• Statutory Bodies (Insurance Authorities)

Internal:

• Sales Team
• Design and Process Team
• Production Teams
• Supply Chain Team/Supplier
• Installation & Commissioning Teams
• Finance Team

Key Duties:

• Working closely with both internal and external resources and teams to drive projects from inception to completion through a stage gate process.

• Ensuring that the scope of work is defined both internally, and externally with clients.

• Communicating project status and progress to internal and external stakeholders,

• Managing the delivery and progress of the projects to achieve preassigned milestones,

• Management of order variations during the project lifecycle,

• Monitoring and reporting on project performance to the Leadership Team.

The Package

Salary: The salary will be reviewed based on the knowledge and experience of the individual

Hours: Monday to Thursday 8:30 – 17:00, Friday 08:30 – 16:15 with 45 minutes break per day

22 days annual leave, plus Bank Holidays (accumulating +1 day for every 5 years of service)

Company pension with 4% employer contributions

Corporate work wear & PPE

Perkbox access for discounts and Flexi Points

Private healthcare scheme available through Bupa

  If the role is of interest or you have questions, contact careers@byworth.co.uk

Report to Station Works Chargehand & Production Managers

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Overview

As Byworth Boilers continues to grow, we are seeking a hardworking and proactive Welder Fabricator to join our Team. The individual will play a significant role in supporting department productivity and maintaining high standards of workmanship.

Role Responsibilities

This is a key process within the manufacturing process and requires good attention to detail and teamwork. Responsibilities include:

•  Tig welding

•  Mig welding

•  Working with materials such as mild steel and stainless steel

•  Some jig work

•  Fabrication

•  Automated welding

• Maintaining high levels of health and safety

Candidate Profile

•  Hard working and a desire to help the business thrive.

•  Ability to read technical drawings/specifications

•  Ability to work without direct supervision and quality check own work

•  A strong team player with a “can do” attitude and proactive approach to work.

•  Keen problem solver  

• The ability to demonstrate effective time management and work to production deadlines

•  A willingness to undertake further training with the ability to implement learning into your daily work.

Desirable Skills

• Previous experience as a coded welder

• Experience operating saws, lathes and drills

**Candidate will be required to pass a weld test.**

The Package

•  Salary: Hourly

•  Hours: Standard working hours are Monday to Thursday Friday 8:00 –16:15

•  22 days annual leave, plus Bank Holidays (accumulating +1 day for every 5 years of service)

•  Company pension with 4% employer contributions

•  Corporate workwear & PPE

•  Perkbox access for discounts and Flexi Points

If the role is of interest or you have questions, contact careers@byworth.co.uk

Reports to – Head of Service

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Overview

We are looking for a reliable and dedicated Mechanical Engineer to join our growing Service Team.

This is a highly varied role requiring the ability to deal with change and adapt to new processes.

The ideal candidate will be from an industrial steam and hot water boiler background.

Location

Due to the nature of the role the location will vary as you will be required to travel to customer sites across the UK. Some working away will be involved and overtime is available regularly.

Duties and Responsibilities

·         Boiler servicing and repair

·         Upgrade work

·         Site Surveys

·         Fault finding (non-gas)

·         Risk assessment

·         Other ad-hoc work  

Qualification

Although our ideal candidate will have the following qualifications, we will provide training and support for a suitable candidate that is willing to learn and progress with the company.

·         COCNPI1(LS) Core Commercial Gas Safety Limited Scope

·         ICPN1 First Fix Installation of Commercial Pipework

·         TPCP1 Testing & purging >1m3

Candidate Profile

·         Multi-disciplined service background, preferably time served

·         Experience on industrial steam and hot water boilers prefered

·         Works well under pressure and using own initiative

·         Team player

·         Excellent customer service skills, you will be working on site, with customers

·         Professional level of communication

·         Ability to work effectively as part of a team and independently

·         Punctual and well-presented

·         Attention to detail

·         Fault finding skills

The Package

·         The salary will be reviewed based on the knowledge and experience of the individual

·         Company vehicle

·         Mobile phone

·         Calibrated tools 

·         22 days annual leave, plus Bank Holidays (accumulating +1 day for every 5 years of service)

·         Company pension with 4% employer contributions

·         Corporate work wear

·         Perkbox access for discounts and Monthly Flexi Points

If the role is of interest or you have questions, contact careers@byworth.co.uk

Reports to – Head of Service

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Overview

We are looking for a reliable and enthusiastic Combustion Engineer to join our growing Service Team.

This is a highly varied role requiring the ability to deal with change and adapt to new processes.

The ideal candidate will be from an industrial steam and hot water boiler background, with a good knowledge of combustion and industrial multi fuel burners, however additional training will be provided for the right applicant.

Location

Due to the nature of the role the location will vary as you will be required to travel to customer sites across the UK. Some working away will be involved and overtime is available regularly.

Duties and Responsibilities

·         Boiler servicing and repair work

·         Commissioning

·         Gas maintenance

·         Gas safety

·         Upgrade work

·         Site Surveys

·         Fault finding (gas and non-gas)

·         Risk assessment

·         Other ad-hoc work  

Qualification Requirements

·         COCN1 – Core Commercial Gas Safety

·         CODNC01 Changeover Domestic - Commercial NG – Alternate to COCN1

·         ICPN1 First Fix Installation of Commercial Pipework

·         CIGA1 Indirect Fired appliances

·         TPCP1 Testing & purging >1m3

·         BMP1 Gas Boosters not exceeding 0.5bar

·         CoNGLP1 PD Core Changeover (Nat Gas to LPG)

Candidate Profile

·         Multi-disciplined service background, preferably time served

·         Experience on industrial steam and hot water boilers prefered

·         Works well under pressure and using own initiative

·         Team player

·         Excellent customer service skills, you will be working on site, with customers

·         Professional level of communication

·         Ability to work effectively as part of a team and independently

·         Punctual and well-presented

·         Attention to detail

·         Fault finding skills

The Package

·         The salary will be reviewed based on the knowledge and experience of the individual

·         Company vehicle

·         Mobile phone

·         Calibrated tools

·         22 days annual leave, plus Bank Holidays (accumulating +1 day for every 5 years of service)

·         Company pension with 4% employer contributions

·         Corporate work wear

·         Perkbox access for discounts and Monthly Flexi Points